Frequently Asked Questions

Heritage & Philosophy

What does "vintage" mean?
At Archive, "vintage" means authentic pieces that were crafted decades ago - not
reproductions or newly made items. Each piece has lived a life before, carrying the marks
and patina that make it one of a kind.

Where do your pieces come from?
We source our collection from Europe and select regions known for exceptional design
heritage - places where quality and craftsmanship still speak through the materials.

Why are vintage pieces more expensive than new ones?
True vintage furniture was made with exceptional craftsmanship and materials that are
often no longer available today. These pieces are rare, collectible, and designed to last -
which gives them long-term value that mass-produced furniture simply doesn't hold.
Condition & Maintenance

Are Archive pieces used or restored?
Most Archive pieces are gently restored only where necessary - cleaned, polished, and
structurally checked - but we preserve their original finish and character. We never overrestore, because we believe the beauty lies in what time has left behind.

What kind of wear should I expect?
You may see signs of age like small surface marks, variations in colour, or gentle patina.
These are not flaws, but the hallmarks of authenticity and time.

How should I care for my vintage furniture?
Handle it with the same respect with which it was made. Clean gently with a soft cloth,
avoid harsh chemicals, and enjoy the gradual changes that come with time - they’re part
of its living beauty.

Shopping & Services

Can I see a piece before purchasing?
At the moment, Archive operates exclusively online through Instagram. We share detailed
photos and descriptions of each piece including close-ups of materials, finishes, and any
visible signs of age - so you can make an informed decision from home. If you'd like to see
more of a particular item, we're always happy to send additional images or videos upon
request.

Do you take custom orders or source specific items?
Yes, we offer a sourcing service for clients looking for particular designers, eras, or
materials. Share what you're looking for, and we'll find it. Contact us to find out more
about this process.

How do I purchase a piece?
To purchase a piece, simply send us an enquiry via Instagram or through our website. We’ll confirm availability and provide an invoice with payment details.
Once payment is received, we’ll arrange delivery with care. An option to pick up is also available.

Delivery & Policies

Do you deliver?
Yes, we currently offer delivery across Dubai. Shipping costs depend on location and
piece size. Each item is handled with care to ensure safe arrival. An option to pick-up is
also available.

What is your returns policy?
All Archive pieces are sold as-is and are final sale, due to their one-of-a-kind nature. We're
happy to provide detailed photos and condition reports before purchase to ensure full
confidence in your choice.